The processes that were put in place when the business started may not be effective or even relevant anymore. This is another area businesses should revisit annually to reduce manual workarounds caused by ineffective business processes.
As a business grows, processes must be updated or possibly removed if they no longer make sense or if they create unnecessary work for employees. This does not always mean there is a need to take on costly process re-engineering initiatives. Often times after the process reviews are complete, you may need to make only minor modifications to a process to achieve overall improvements, cost and time savings. It makes no sense to continue using a process or partial process if the only reason it is in place is because “it has always been done that way.” This is one of those areas where past performance should not necessarily be an indicator of acceptable future performance.